5 Ways to get an Effective Freight Forwarder for your Import/ Export shipments
It is very important to note that we did not mention freight rates as part of our simple and effective evaluation method.
Freight forwarders whose rates are significantly below market should be avoided, as you will most likely lose any savings with hidden costs, or experience delays and poor customer service.
We believe it is much more important to determine whether your freight forwarder has the experience and capability to execute your international shipping predictably and efficiently.
Simple and effective evaluation method includes:
1. Freight Forwarders must have the experience of minimum 2 years to handle such commodity or to handle such shipments from or to required Sea or Airport.
2. Freight Forwarders must have its own Agents or Business Partners in the country where you are Importing from or Exporting to.
3. They have to offer multiple services related to your shipment’s requirements.
4. We may also get the reference check from the freight forwarders if we are making a new agreement with new freight forwarders.
5. We must understand that Customer Service is more important than rates in this industry, so please make sure they have excellent Customer Service to their clients.
Why should we use an Appropriate Freight Forwarding Evaluation Process?
To operate an effective and reputable freight forwarder operation takes significant resources and much experience, however the entry level to start a freight forwarder operation is low. This makes for a broad range of freight forwarders with varying levels of experience and capability.
With such a range of freight forwarders available, it is often difficult to work out which freight forwarder fits your needs and you can be confident in.
The final choice should result from a suitable freight forwarder evaluation process.
We have a simple and effective method you can use to help you choose the right freight forwarder for you.